Unisync’s in-house, bilingual call centre receives and processes orders submitted by phone, fax, EDI, or online via customized web sites.
Fully integrated with our warehouse, our customer service can provide instant, real time reports on order and inventory status. This, combined with our flexible shipping capabilities ensures that your questions are answered and your orders are received on time.
In addition to providing traditional means of providing support to our customers, Unisync also offers Live Chat to address issues in real time. We have found that this dramatically increases customer satisfaction as our customers benefit from an immediate response to their queries.